All4U pay very attention on sanitization issue especially nowadays. Under existing situation, to protect all our customers, in addition, consider courier fee to return the products, we do not provide return or exchange. 

However, if you are not satisfied with our products, please contact our Customer Care team by email to info@u4lla.com. Your opinion is important to us to further improve our serivce provided to every single customer.

After receiving your order, we require typically 2-3 business days processing time before despatch.

Shipping times:

Standard Shipping: 10-18 Business Days

Express Shipping: 3-5 Business Days

Suggest to use a soft cotton cloth or a special silver polishing cloth to clean it frequently and gently. Please do not use a cloth containing abrasives as the plating may come off.

After cleaning, put it in a bag with a zipper to block the air and store it to prevent discoloration.