All4U pay very attention on sanitization issue especially nowadays. Under existing situation, to protect all our customers, in addition, consider courier fee to return the products, we do not provide return or exchange. 

However, if you are not satisfied with our products, please contact our Customer Care team by email to info@u4lla.com. Your opinion is important to us to further improve our serivce provided to every single customer.

After receiving your order, we require typically 2-3 business days processing time before despatch.

Shipping times:

Standard Shipping: 10-18 Business Days

Express Shipping: 3-5 Business Days

* Please wash and dry thoroughly after worn when are sweat or makeup.  If you leave it and without washing, it may discolor faster.

   Feel free to wear it for shower.  (Please be aware some of bath collections with sulfur ingredients may be discolored the jewelery)

* Please store with "anti-discoloration tab" by the following steps:

   1. Wash in soapy water to remove sweat or cosmetics, then dry it well. 

   2.  Seal and store in a zipper bag with an anti-discoloration tab.  (The anti-discoloration tab absorbs silver discoloration ingredienets in the air to help prevent silver from discoloring)