All4U pay very attention on sanitization issue especially nowadays. Under existing situation, to protect all our customers, in addition, consider courier fee to return the products, we do not provide return or exchange. 

However, if you are not satisfied with our products, please contact our Customer Care team by email to info@u4lla.com. Your opinion is important to us to further improve our serivce provided to every single customer.

After receiving your order, we require typically 2-3 business days processing time before despatch.

Shipping times:

Standard Shipping: 10-18 Business Days

Express Shipping: 3-5 Business Days

* Please wash and dry thoroughly after worn when there are sweat or makeup.

14K Gold does not cause discoloration but it can darken if foreign substances such as sweat or cosmetics are left it there for a long time. Rinse once in a while to remove sweat or perfume.  You can even wear it for shower.