All4U pay very attention on sanitization issue especially nowadays. Under existing situation, to protect all our customers, in addition, consider courier fee to return the products, we do not provide return or exchange. 

However, if you are not satisfied with our products, please contact our Customer Care team by email to info@u4lla.com. Your opinion is important to us to further improve our serivce provided to every single customer.

After receiving your order, we require typically 2-3 business days processing time before despatch.

Shipping times:

Standard Shipping: 10-18 Business Days

Express Shipping: 3-5 Business Days

There are few recommendations to care your jewelry:-

* Water promotes oxidation, so remove your jewelry before swim, shower, wash dishes… etc.

* Be gentle with your jewels.  Rinse once in a while to remove sweat or perfume.

* Gently buff your jewelry with polishing cloth to help to remove any oils or tarnish. 

* Be sure your jewelry is completely dry before storing. 

* Store your jewelry in a zippered baggie or pouch to keep oxygen away from the surfaces.